Beware of impersonators: PAL issues warning on fake accounts soliciting payments

Bilyonaryo Lucio Tan’s Philippine Airlines (PAL) is cautioning the public to remain vigilant against fraudulent social media accounts that illicitly request payments from customers, falsely claiming affiliation with the flag carrier.

In an official statement, PAL highlighted that “unscrupulous individuals have established deceptive Facebook (FB) accounts, enticing the public to submit job applications to PAL while demanding payment for application processing.”

The airline said that it does not require any payment for application processing.

PAL further explained that these fake accounts often exploit the identities of existing FB account holders without their knowledge. The airline underscored its disapproval of this illegal activity and has taken action to dismantle the fraudulent accounts.

“As of this moment, all bogus accounts have been removed following our report to META Philippines,” it said.

In a reminder to all customers and travelers, PAL stressed that official announcements are exclusively disseminated through the PAL website at www.philippineairlines.com or the official PAL Facebook Page.

The public is urged to promptly report any suspicious social media accounts impersonating PAL through the PAL Hotline at 028855 – 8888 or the customer service email at wecare@pal.com.ph.