Avid GCash users are finding ways to save after the Ayala-owned e-wallet started charging a P5 convenience fee for cashing in to their account through other banks.
The fee came into force this October 2023 and includes fund transfers sourced from partner banks like the Bank of the Philippine Islands (BPI) and Union Bank.
Enterprising netizens have suggested sending money from their BPI app to GCash to avail of free transfers. Another said the amount should be deposited to Shopee Pay first, then sending to a Seabank account, and finally to GCash.
Netizens are unhappy over the introduction of the cash in fee, saying it’s another inconvenience.
may 5php fee na sa pag cash-in from BPI to gcash. paalam na gcash, you served me well.
— dana (@angelusdecorus) October 2, 2023
GCash responded to some netizens by saying that the charge is “due to increasing costs” incurred for operating the app.
Hi, due to increasing costs, cash in from linked accounts now includes a P5 convenience fee for every transaction. This fee will be added on top of your cash in amount that will be deducted from your account. Thank you for your understanding.
— GCash (@gcashofficial) September 28, 2023