GCash introduces cutting-edge face recognition technology to safeguard user accounts

GCash, the leading mobile wallet in the country, has unveiled its “DoubleSafe” face recognition security feature to all of its fully verified users, ensuring comprehensive account protection.

“The face recognition feature is built within the app and doesn’t require mobile phones with high-end features. We made sure all our verified user base will have access to this security feature as we notice the prevalence of phishing attempts outside the app,” said Pebbles Sy, chief technology and operations officer of GCash.

The groundbreaking DoubleSafe feature utilizes cutting-edge face recognition technology, establishing a crucial link between the person accessing an account and the individual who originally registered with GCash.

Even in cases where users inadvertently share their mobile personal identification number and one-time pin, unauthorized access to their accounts from a new device is prevented without the owner’s face being scanned.

Additionally, the feature includes liveness detection to ensure that static photos cannot bypass the robust security control measures.

From January 2022 to April this year, GCash has already blocked 3.1 million accounts flagged as fraudulent.

GCash has also successfully dismantled 722 phishing sites and tackled 38,000 malicious social media posts and accounts within the same period.

To further strengthen their anti-fraud efforts, GCash collaborates closely with law enforcement agencies such as the Philippine National Police Anti-Cybercrime Group, the National Bureau of Investigation, and the Cybercrime Investigation and Coordinating Center.

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