Grabeng budol! Grab slammed for P50 charge for no-show drivers

Users of Grab Philippines are up in arms over its policy of charging P50 to passengers for GrabCar bookings that were cancelled due to drivers’ tardiness.

Publicist Jun Lalin took to Twitter to vent his ire at the management of the services app.

“Why will I pay your driver P50 fee kung hindi naman siya makontak at hindi siya dumating after almost 30 mins at hindi siya moving sa map sa app n’yo? This is unfair,” he wrote. “Gaano karaming P50 ang kinukuha n’yo sa mga kawawa at walang kalaban-laban na consumers n’yo?”

A fellow commuter called out Grab for the same issue.

It appears that Grab’s policy has been in place for quite some time.

Grab enjoys a virtual monopoly of the car-hailing space with the exit of its rival, Uber, in 2018.

Related News:

Scammed by riders: Grab users flag new delivery modus

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