PLDT Group requests extension of SIM registration deadline to assist marginalized subscribers

The PLDT Group announced on Wednesday that it would formally request an extension of the April 26, 2023 deadline set by the Department of Information and Communication Technology (DICT) and the National Telecommunications Commission (NTC) for SIM registration.

The request aims to provide more time for all mobile users, especially those in marginalized sectors and geographically isolated areas, to register their SIMs.

While PLDT and Smart have led in the number of registrations to date, with 46% of their total number of subscribers already registered, higher than the industry average, the group sees the need to provide more time for subscribers to obtain the government IDs required for registration.

Smart has set up hundreds of assisted SIM registration booths across the country, providing information and guidance on how to register using acceptable ID cards.

According to Republic Act 11934, or the Subscriber Identity Module (SIM) Registration Act, all SIM users have until April 26 to register their SIMs under their name, or risk deactivation of their SIM.

PLDT said SIM deactivation would result in a loss of load balance, an inability to send or receive text messages, including the ‘One Time Password’ required by banking and mobile wallet apps, and the inability to make or receive calls or connect to the internet using mobile data.

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