PLDT activates hotline for cable theft

Telco giant PLDT Inc. has activated a hotline where citizens nationwide can report cable theft, cable breakage and other related incidents that often lead to service disruptions.

People who want to report such incidents can simply dial “164” on their landline or mobile phone, regardless of network.

The activation of Hotline 164 is PLDT’s latest effort to beef up its initiatives to protect its physical assets.

PLDT said customers can also help improve services by reporting low hanging wires and cables, exposed or damaged telecom line hardware/equipment and open or broken manhole cover.

“Such reports do not only prevent severe disruptions to telecommunication services but also help avoid accidents that may cause harm and injury to the public,” PLDT said.