Randy’s Donuts is getting a lot of positive feedback for the way it responded to a customer complaint.
Netizen Paulina Pinos posted on foodie group Let’s Eat Pare her dismay over the dozen donuts that she purchased from Randy’s for over P2,900. She complained that the donuts were not fresh.
After seeing her post, an official from Randy’s Donuts quickly reached out to her to rectify the situation.
According to the customer, she received three dozen donuts to compensate for her bad experience and this time, the donuts were soft and fluffy, as they should be.
She hopes that Randy’s will be more mindful of the quality of its products next time because every customer deserves to be served the best.
To this, customers can only say. sana all!