Ayala-led Globe Telecoms has developed an online interactive platform to improve customer experience amid the pandemic.
Gino Guinto, Globe VP for retail sales and operations said Shop & Pay would make transacting with the telco safer and more convenient for customers.
It also features a vending machine to pay bills, buy load, call card or SIM, and cash-in via GCash.
Globe also unveiled the new GlobeOne Super App, which combines the features and experiences of all existing apps — GlobeOne, TM, Globe At Home, and Globe Rewards.
It aims to be the one app that will empower Globe customers to access all of their essential transactions and accounts, be it topping up their prepaid mobile or broadband plans, redemption of rewards or payment of bills.
“With an app that has everything, we made sure that the experience is easy for our customers for their everyday use. Sa GlobeOne app, customers can have easy access to Globe Rewards that they need in their everyday lives — rewards such as KonsultaMD, game pins, discounts to restaurants,” said Juuya Reyes, product owner of the GlobeOne App.
Globe also launched GoCREATE, an exclusive feature on the GlobeOne app that allows prepaid customers to take charge and customize their own promo.