In an interview with Ina Andolong and Mike Fajatin on the online news program “Politiskoop”, Bello gave a lecture on how Foodpanda, should have handled the complaints of its riders.
“Foodpanda, ‘yung mga kausap mo tao, pangalawa as tao basically as tao may rights yan. And as laborers, workers or employees they also have rights. Wag mo i-threaten ang mga tao. Wala namang silang karapatang mag-threaten. You have to listen, pakinggan mo ano ‘yung problema bakit sila nagpoprotesta,” said Bello.
“That is not a way to relate with your workers or employees, Dapat pakinggan mo kung ano ang problema. Find out through a dialogue, paano mapagbigyan o maaayos yung katanungan ng mga workers,” Bello added.
Bello has ordered the Department of Labor and Employment to probe Foodpanda’s wage policy and its decision to slap a 10-year suspension on riders who participated in a protest rally in Davao City last week.
Senator Risa Hontiveros backed DOLE’s plan to look into Foodpand’s harsh retaliation against its riders who were protesting the online app’s arbitrary decision to cut their revenue share from P75 to P28 per delivery.
“Hindi man itinuturing sa ngayon na empleyado ang mga delivery riders, sila ay mga manggagawa na naghahanapbuhay at tumutulong hindi lang sa kanilang pamilya kundi sa ekonomiya. Hangga’t walang inilalabas na guidelines ang DOLE o hindi sila namamagitan ay walang mangyayari,” Hontiveros said.
Hontiveros said DOLE should install safeguards to ensure the protection of workers in the online gig business.
“Isang napakahalagang punto ng aming resolusyon ay, given recent changes in the way people work, perhaps we should make sure our labor laws protect all workers and not just those regularly employed,” she said.