The company said its policy for paying riders is “dynamic” after a number of riders in Davao City staged a protest.
“Fees are updated to reflect the most current demand and supply status, so we can ensure riders are always compensated fairly. Foodpanda has always provided a fair compensation structure, so riders can earn a living in a flexible way,” FoodPanda said in a statement sent to the Philippine Daily Inquirer.
The company confirmed that it suspended riders who took part in the protest for 10 years.
“FoodPanda has suspended riders who are found to have broken their agreement with FoodPanda, such as causing disruptions to operations that affect the wider ecosystem of restaurant-partners and customers.”
Edmund Carillo, president and co-founder of the Davao United Delivery Riders Association Inc., told the Philippine Daily Inquirer that 45 riders were suspended by FoodPanda for going offline on July 14 and 15.
The Inquirer asked Foodpanda for its comment on this issue.
It said the riders were suspended for breaking their agreement, “such as causing disruptions to operations that affect the wider ecosystem of restaurant-partners and customers.” pic.twitter.com/ivxNyuaYH4
— Roy Canivel (@roycanivel_inq) July 19, 2021